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What to do when xbox 360 arrives from Microsoft?

William asks…

What to do when xbox 360 arrives from Microsoft?

I recently bought a xbox 360 second hand from this guy that tried to fix my original 360 but could not so I bought a 360 off him for $100.

My original was out of warranty and I did not want to pay a $100 to Microsoft to get it fixed. I found this guy online that has a business fixing 360‘s and mods them. I bought a new 360 from him that had a HDMI port. My original had major freezing issues and had the e71 and e69 errors and after they could not fix it, I decided to get this new one or one that worked because it was not really new just worked and thats what matters.

After three days of using it and it working fine it displayed the e74 error. I called Microsoft, set up a repair and sent it off. About a week since I sent it Microsoft told me that console was under investigation because it had a serial number that did not match the one that I gave out for the repair. After the investigation they found that is was tampered with. Which I knew in the beginning it was because the guy that I bought it off of told me it had a mod that allowed you to play games off burned CD’s. I just thought Microsoft would at least attempt to fix it because the serial number I gave them was still in warranty.

They told me, they were not going to fix it because they did not want to fix getting a electrical shock from trying to open it. Really? I don’t think there would be any current flowing in it if you don’t have any cables hooked up to it, to give it a current. Anyway, I checked my repair status for my console and to my surprise the console that was listed was a different one. I remember the 360 I sent off was a Elite system, it looked like a Pro on the outside with the white color.Elites are supposed to be in a Black color. Don’t ask why it was white as whatever happened to the xbox before I bought it is out of my hands.

So, the console that was listed was a 360 Arcade system and the serial number was different from the Elite I sent in so this has to be a replacement console they are shipping back to me. I called Microsoft and told them about it and from there records it says its the same console they are shipping back to me just not repaired. What? I told them that I saw that there was a Arcade system coming back to me and it has a different serial number telling me it is a new or replacement console. Microsoft was surprised by this, they told me if get a different console back like what I think is happening, to call them back.

Why? If I get my modded 360 back and I set it up and it gives me the E74 error I am going to be very upset. As I am getting a free invitation to the Halo Reach beta and I do not want to miss out on that. If I get a new console or at least new to me which I think will happen because I have seen proof its different from the one I sent in for repairs because of the different serial numbers then I am going to keep it. I have been through hell and back trying to get a working 360 for almost a month. I believe I am getting a replacement so I am planning on keeping something that is going to work.

What does Microsoft want me to do? Send it back to them? No thank you, They are in charge of what console comes back to me and it looks like they are giving me a replacement as they did not even attempt to fix mine. I learned a lesson and that is never to buy a console or any computer second hand as to what this experience has gave me. I know Trade N Play fixes console from what there site says. Does anyone know the costs for repairing a Xbox 360. That is going to be my plan, if I get my same console I sent in and I find out it still has the e74 error. Its either that, or see if Game Stop or Play N Trade accept a broken 360 for a trade in. So I can at least get some sort of a profit out of it to help me in saving up to buy a brand new xbox 360.

On the other hand if I am getting a completely different system, which I am pretty sure is going to happen since I have proof. Then I don’t have to worry about nothing if it boots up with no problems or error codes. Then again it could be my console I shipped off just with two different serial numbers which would be really rare. But I highly doubt that unless it has parts of a arcade and a elite system in it or the codes just mistaken it for two different consoles.

Which again would be very bad a strange. But I will refuse to believe that until my 360 arrives at my doorstep and until I hook it up and check numbers with it with what I have in my records. Also see if there are any problems with it starting up. I really think this is a completely different console from what xbox.com/support is telling me when I sign in to my account and check my repair status for the console. Different number, different system type, different xbox 360. It least it looks that way.

What should I do when I get “this” xbox 360? What should I do moving forward? As I can’t get a new xbox 360 until July and I am only doing that if I get my “same” conso

Author answers:

Wow.

OK, so I only read as far as your having sent a modded console into Microsoft. Not the brightest thing to do. They’ll just send you back your console unrepaired, and if it wasn’t before it’ll be banned from Live now.

Daniel asks…

Being banned from Xbox 360?

Well, first of all, when i say banned i don’t mean banned like when they fully take it away. I’m talking about that thing when they take your GS away and put CHEATER on your gamer label thing. I didn’t know they could do this until recently. I know that 1 common ways are by modding your xbox 360. What types of mods do they mean by this, and how do they find out. Also, I play Halo:Reach a lot and I like to farm for Cr.

I’ve heard some stuff about Bungie finding out about people doing this and they get banned or whatever it’s called. What’s the chance of this happening, whats the punishment, and is this even true? I usually do the one on ONI swordbase with the Artillery locator.Does that one count? Also, does doing the Gruntapocalypse one count as farming credits.

Thanks for all your help. I just got my xbox 360 over the summer and I can’t lose it this quickly.

Author answers:

Bungie is more likely to reset your cR count and ban you from earning them for a time. Taking your GS away usually comes from when people hack the system to unlock achievements they didn’t earn. There are many ways to tell, most commonly when an achievement that requires you to be online (like win a multiplayer match) is unlocked while offline.

Even if your GS is reset, you aren’t banned from Live – you just won’t be able to earn those GS for the achievements you unlocked before the reset, and your gamerzone will be marked as “Cheater”.

Donald asks…

What Xbox 360 Game should I get!!???!?!?

Hi fellow Xboxers 🙂
I just recently got an xbox and have 50 bucks to spend on it. I have the 250 gig model and I have Mod 3, Halo reach, and Madden NFL 12. I am stuck on what to buy next. Please tell me if you have had good/bad expiernces with the following items I am trying to decide on. All Help is Appreciated!!! 😀

NBA 2K12
Microsoft Points
Halo anniversary
X12 Turtle Beach
Assassins Creed (Not sure which one to get.)
Or 12 Month gold (I already have about 4 months so I dont need this right away)
Or any other Games/Acceserries you think are good!!! Or tell me whatever You would buy if you were in my shoes. Thanks and God Bless.

Author answers:

Well I heard this a lot, well to start don’t ask for peoples opinions, review the products, use Youtube or Amazon for reviews on the products like I do. Then I will calculate my top 3 then watch them again, then pick a winner. But one thing, no point buying Halo, its just NO.1 but with better graphics.

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